Welcome to Cheap Stylaque Store – your go-to destination for trendy bodycon dresses, elegant maxi dresses, and fashion essentials that won’t break the bank! We want you to love every piece you order from our collections, which is why we’ve created this transparent guide to our shipping and returns processes.

🚚 Shipping Information

Style Tip: All orders are processed within 1-2 business days (excluding weekends and holidays) from our London warehouse. Your fashion-forward pieces will be on their way to you in no time!

Shipping Options:

  • Standard Shipping (£12.95):
    • Carrier: DHL or FedEx
    • Delivery time: 10-15 business days after dispatch
    • Tracking included
  • Free Shipping:
    • Available for orders over £50
    • Carrier: EMS
    • Delivery time: 15-25 business days after dispatch

Note: We currently ship worldwide except to certain Asian countries and remote areas. Delivery times may vary depending on your location and customs processing.

📦 Returns & Exchanges

We stand behind our collections of midi dresses, mini dresses, and statement tops. If something isn’t perfect, our hassle-free returns policy has you covered!

Fashion Reminder: All items must be returned in original condition with tags attached and unworn/unwashed. Our London-based quality team personally inspects every return to maintain our standards.

Key Return Details:

  • Return Window: 15 days from delivery date
  • Return Method: Prepaid return label (conditions apply) or self-arranged return
  • Refund Processing: 5-7 business days after we receive your return
  • Exchange Options: Size/color exchanges subject to availability

🔍 Non-Returnable Items:

To maintain hygiene standards, these fashion essentials cannot be returned unless faulty:

  • T-Shirts (due to intimate nature of the product)
  • Tops (basic styles that contact the skin directly)

This doesn’t affect your statutory rights. Faulty items will be replaced or refunded.

Step-by-Step Return Process:

  1. Initiate Your Return: Email us at [email protected] within 15 days with:
    • Your order number
    • Item(s) you wish to return
    • Reason for return
    • Whether you prefer refund or exchange
  2. Wait for Approval: Our team responds within 24-48 hours with return instructions
  3. Package Your Items: Securely repackage in original packaging with all tags attached
  4. Ship Your Return: UK returns typically get prepaid labels; international customers may need to arrange shipping
  5. Track Your Return: Keep your return tracking number for reference

💰 Refund Information

  • Processing Time: 5-7 business days after we receive your return
  • Refund Method: Original payment method (Visa, MasterCard, JCB, PayPal)
  • Deductions: Original shipping fees are non-refundable. For free shipping orders over £50, a £12.95 shipping fee will be deducted.

🔄 Exchange Process

Want a different size or color of our runway-inspired midi dresses or statement skirts?

  1. Follow the standard return process above, indicating you want an exchange
  2. We’ll email when we receive your return
  3. If available, we’ll ship your new item immediately (additional shipping charges may apply for international exchanges)
  4. If unavailable, we’ll issue a refund instead

🌍 International Returns

  • You’re responsible for return shipping costs unless the item is faulty
  • Mark the package as “Returned Goods” to avoid customs charges
  • We recommend using a tracked service (DHL/FedEx) for safe return

Customer Care Promise: Our small London team personally handles every return with the same attention to detail we put into selecting our collections of mini dresses and skirts. Email us at [email protected] with any questions!

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