At Cheap Stylaque Store, we want you to love every trendy piece you order from our collections of bodycon dresses, maxi dresses, and fashion essentials. But if something isn’t quite right, our hassle-free returns policy has you covered!

🛍️ Style Tip: All items must be returned in original condition with tags attached and unworn/unwashed. We inspect every return to maintain our quality standards for our fashion-forward customers.

Our Return Policy At A Glance

  • Return Window: 15 days from delivery date
  • Return Method: Prepaid return label (conditions apply) or self-arranged return
  • Refund Processing: 5-7 business days after we receive your return
  • Exchange Options: Size/color exchanges subject to availability

📦 Step-by-Step Return Process

  1. Initiate Your Return: Email us at [email protected] within 15 days of receiving your order with:
    • Your order number
    • Item(s) you wish to return
    • Reason for return
    • Whether you prefer refund or exchange
  2. Wait for Approval: Our London-based team will respond within 24-48 hours with return instructions and (where applicable) a prepaid return label.
  3. Package Your Items: Securely repackage in original packaging with all tags attached. Include the original packing slip.
  4. Ship Your Return: For UK returns, we typically provide a prepaid label. International customers may need to arrange return shipping (original shipping fees are non-refundable).
  5. Track Your Return: Keep your return tracking number for reference.

✉️ Return Request Template

Need help drafting your return request? Copy and paste this template:

Subject: Return Request for Order #[Your Order Number] Dear Cheap Stylaque Team, I would like to request a return/exchange for my recent order (#[Your Order Number]). Below are the details: Item(s) for return: [List item names, e.g., “Black Bodycon Dress – Size M”] Reason for return: [E.g., “Incorrect size”, “Changed mind”, etc.] Preferred resolution: [Refund/Exchange for [specific item if exchanging]] Please advise on next steps. I’ve reviewed the return policy and confirm the items are in original condition with tags attached. Best regards, [Your Full Name] [Your Email Address] [Your Order Number]

💰 Refund Information

Once we receive and inspect your return:

  • Processing Time: 5-7 business days
  • Refund Method: Original payment method (Visa, MasterCard, JCB, PayPal)
  • Deductions: Original shipping fees are non-refundable. For free shipping orders over $50, a $12.95 shipping fee will be deducted from your refund.

🔄 Exchange Process

Want a different size or color of our runway-inspired midi dresses or statement tops?

  1. Follow the standard return process above, indicating you want an exchange
  2. We’ll email you when we receive your return
  3. If the new item is available, we’ll ship it immediately (additional shipping charges may apply for international exchanges)
  4. If your preferred exchange isn’t available, we’ll issue a refund instead

❌ Non-Returnable Items

To maintain hygiene standards, the following items cannot be returned unless faulty:

  • T-Shirts (due to intimate nature of the product)
  • Tops (basic styles that contact the skin directly)

Note: This doesn’t affect your statutory rights. Faulty items will be replaced or refunded.

🌍 International Returns

For customers outside the UK:

  • You’re responsible for return shipping costs unless the item is faulty
  • Mark the package as “Returned Goods” to avoid customs charges
  • We recommend using a tracked service (DHL/FedEx) for safe return

💌 Customer Care Promise: Our small London team personally handles every return with the same attention to detail we put into selecting our collections of mini dresses and skirts. Email us at [email protected] with any questions!

Last Updated: [Insert Date]